Hi,
In Den Haag, there is an established Veterinary Disciplinary Board. It is an independent judicial body, where you can go if you have a complaint about the veterinary treatment of your pet, livestock or poultry. You can only complain if your own interests are directly affected, so if you are the owner of the treated animal or the animal control.
About who can you complain? About the veterinarian, but also about the veterinary assistant. Or about an animal gynecologist or an animal physiotherapist. Your complaint may be about errors in giving or prescribing medication, a wrong treatment that your pet is suffering damage to his health or dies. But also about refusal to treat the animal or a refusal to allow the animal to come to the clinic.
The treatment of your complaint by the Veterinary Disciplinary Board will not result in sentence of the veterinarian for a compensation. The Disciplinary Board will give the veterinarian a warning, reprimand or a fine. As applicable. The Disciplinary Board may also suspend the veterinarian or deny him the power to continue to work as a veterinarian. By a ruling of the Disciplinary Board, people get recognition that the veterinarian has made a mistake. With the ruling of the Disciplinary Board in hand, you can claim compensation, if necessary in the ordinary civil courts.
The address of the
Veterinary Disciplinary Tribunal (is)
PO Box 90426
2509 LK Den Haag.
The complaints are treated free of charge. If you do not agree with the decision of the Veterinary Disciplinary Board, you can still appeal against the Professional Veterinary College. This is a period of two months after the date of dispatch of the decision of the Disciplinary Board.
What can you do if you have a complaint about the veterinary treatment of an animal that is not yours? The Veterinary Disciplinary Board will declare inadmissible because you are not directly interested. You can use the complaint to the complaints officer of the Ministry of Agriculture, Nature Management and Fisheries.
Complaints officer is also the Director of the Veterinary Department, so the full address is: The official complaints, Director Veterinary Service, Ministry of Agriculture, Nature Management and Fisheries, PO Box 20401 to 2500 EK Den Haag. These complaints officer is still responsible for your complaint to be submitted to the Veterinary Disciplinary Board. As an complaints office, he is also admissible.
If you have questions about a veterinary treatment or on other matters, you are welcome to the free hour of law firm Visser cs, every Monday from 17 to 20 hours at the address Hoofdkade 108 te Stadskanaal (near the Buinersluis)).
Link:
http://www.agro.nl/vtc/