Does anybody have experience with customers who do not pay after 30 days?
My husband works for 1 company sometimes, who he has been working on and off now for approx for 2 years. This company used to pay before 30 days and usually weekly. In the last few months the owner of the company employed a guy to run his office and since this time payment has fallen behind considerably.

It has come to the point now where money is still being paid, but usually the smallest invoices get paid every 2 weeks or so, recently we waited a month. My husband also works with a friend(also self employed) and so between them the bills outstanding are quite considerable.

I suggested that the guys speak to the owner of the company which they both have. They have explained that the situation is dire and that they cannot afford to carry on like this. Although, they still go to work and payment isn't received. My husband has now asked me to write to the owner of the company asking for payment.

I do know that this company has large projects that they are working on and booked for future dates, so in that respect things are good.

I am not sure how to approach the owner with my letter. I don't wish to rock the apple cart as he used to be a good paying customer who paid reguarly. Although, he doesn't seem to care that his office worker is not paying the bills, which is annoying to say the least. In the UK I would approach it from an angle where I would ask the owner if he himself has any financial problems and we could come to some arrangement,although I'm not sure if business works the same here.

Our holiday has to be paid for by the 13th of this month or we lose our place, which is pretty stressful.

Any suggestions would be welcome on how to approach this issue.

Thanks

Laurel

perhaps no pasaran! has some advice for your question ...

The letter may be a good idea. It should document how the situation was previously and how it is now. Make sure you emphasize the effect on you.

Include the fact that the items are to be paid within 30 days.

Are you listed with the KVK? And not you have your payment terms listed with them?

I would urge you to address the problem as the 'company' is not paying. That way it includes the owner and the new employee. I would urge you not to blame it on the new employee.

This letter should be saved as docmentation (written) of your attempts to solve the situation.

And, even though you may prepare the letter, it should be signed by your husband.